Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local shipping service and might like to terminate your order, first check your e-mail and/or spam filtration to ensure you clicked on the correct shipping and delivery address and/or LINK. Once this provides been done, if you are still enthusiastic about continuing, simply answer the email with the details of your request and you should greatly appreciate virtually any assistance you may offer. For specialized issues, you may possibly need to make contact with customer care via their own contact number: (Toll Free). Alternatively, if an individual have any other questions, you could send us a good email and we will try our best to assist you.
Your package will arrive at your door within more effective to ten functioning days. Please note that will shipping times may possibly vary from one courier company to another. Hence, it is, usually preferable to buy with a reliable company. To assist ensure your package deal arrives safely, we all always advise that will you sign your parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services are required to plainly display this signature confirmation on just about all sent items, which include Element Vape goods.
Once your parcel has arrived at your doorway, you will have to collect it as soon because possible. This is usually normally done by simply completing a self-addressed, stamped envelope together with your return address and tracking amount. Upon arrival, keep your unit is totally charged and ready to begin using that immediately. Tend not to hold out for your Element Vape product to be able to warm up; that should not be stressed adequate, particularly in the case of rechargeable batteries.
As defined inside the above section, when shipping to UK residents, shipping and delivery will probably be facilitated simply by one of our countrywide network of courier companies, such since DPD, FED FORMER MATE or UPS – but please allow for additional costs to be podsmall.com used into consideration whenever placing your buy. Customers located inside the Republic of eire are not authorized to purchase online. Inside most cases, consumers located within the Republic of Ireland will be struggling to purchase the product by using credit cards or debit cards. We are currently going through some issues along with credit card scams in European countries and certain situations, payments made making use of these methods may be declined or perhaps reversed. In addition, all deliveries to EU customers might be controlled by fees and import tasks.
When shipping internationally, you should note that traditions procedures are really time-consuming and often require the assistance of a good independent customs agent. In the case of an imported product, delivery occasions will be based mostly on your courier’s international delivery support and transit occasions may greatly surpass our internal shipping estimates. Should you be uncertain of expected flow times, please get in touch with us immediately. Global orders will usually arrive within three to five business days after payment has recently been received.
For all those questions relating to this matter, please note that questions should be directed towards our business headquarters. Should an individual need to create changes or inquire about our services inside general, you could do so at anytime during company hours, Monday through Friday, except Saturday, Wednesday, and Thursday night. Should you have got any other concerns, you can both contact our customer service team or perhaps one of the sales representatives on the main office. In the event you prefer to location your order on the internet, you are pleasant to visit internet site and follow typically the simple instructions supplied. All billing plus ordering information will certainly be provided in the click of a button.
As constantly, we strongly suggest that all purchases be paid for in full before shipping or delivery regarding products. Any changes to shipping or delivery policies will be clearly indicated upon receipt of payment. In the occasion of a problem in any merchandise, please contact us right away for a return or replacement. As long as your satisfaction is usually our most important, we all will work with you to definitely make certain that you have got the very best electric products available.